Last updated
12 November 2026.
VisitWise is provided by Sthiraa Healthcare Services. By using VisitWise, you agree to use it only for lawful practice-admin workflows and to keep the information you enter accurate and appropriate for your professional responsibilities.
VisitWise may update these terms from time to time. The date above reflects the most recent revision.
Using VisitWise
VisitWise is intended for solo physiotherapists in India who manage their own home-visit records. Users are responsible for the accuracy of the patient, visit, payment, dues, and notes they enter.
Patients do not need to install VisitWise or log in to use the therapist's records.
Manual payments and reminders
VisitWise records manual payments. It does not move money, collect payments, issue receipts, or guarantee recovery of dues.
Therapists can issue numbered invoices for completed visits at the charges they recorded. The therapist is responsible for each invoice's contents and for any tax or billing rules that apply to their practice. VisitWise invoices do not include GST.
WhatsApp reminders are prepared for therapist review and sent only when the therapist chooses to open WhatsApp and send the message. VisitWise does not automatically message patients.
VisitWise Pro and subscription
Some features are part of VisitWise Pro, such as invoices, clinical records, patient photos, files and videos, discharge summaries, report comparisons, and data export. Each account gets a free 30-day Pro trial. The trial needs no card and does not renew into a paid plan by itself.
To keep Pro after the trial, buy the VisitWise Pro subscription in the app through Google Play. The price is shown in Google Play before you pay; at launch it is ₹1,199 a year in India. Google Play takes the payment, and VisitWise never receives card, UPI, or bank details.
The subscription renews automatically every year until you cancel it. Cancel any time in the Google Play Store app under Payments and subscriptions. After you cancel, Pro stays on until the end of the year you paid for. Refunds follow Google Play's refund policies. Uninstalling the app or deleting your VisitWise account does not cancel the subscription.
When the trial or subscription ends, the account goes back to the free version. Records made with Pro stay in the account and can still be viewed, and issued invoices can still be shared again, but new Pro records cannot be created until Pro is active again. VisitWise may change Pro features or the price; Google Play tells subscribers about a price change before it applies.
Health and clinical responsibility
VisitWise is an admin companion with optional clinical notes and patient files the therapist keeps. It is not a medical device, telehealth service, diagnosis tool, emergency service, or clinical decision system. Therapists remain responsible for clinical judgment, patient communication, consent, record accuracy, and professional obligations.
User responsibilities
- Use VisitWise only for records you are permitted to create and manage.
- Get any patient permissions you need before entering patient contact, health, visit, or payment information.
- Do not enter unnecessary sensitive data, real patient data during testing, or information that you are not authorized to store.
- Keep your Google account and device secure, and sign out if you stop using the app on a shared device.
- Review WhatsApp messages, patient details, visit records, and payment entries before relying on them.
Third-party services
VisitWise may rely on third-party services for Google sign-in, Google Play billing, backend hosting, encrypted backups, push notifications, analytics, diagnostics, email support, Google Play distribution, WhatsApp handoff, and map links. Third-party services may have their own terms and privacy practices.
Availability
VisitWise is available as an Android app on Google Play. Features, availability, pricing, and support processes may change as the app is refined.
VisitWise may be changed, paused, or discontinued if needed for security, reliability, compliance, or product reasons. Support response times are not guaranteed.
Privacy
The VisitWise Privacy Policy explains what data is collected, why it is used, how it is protected, and how users can request deletion. Read it at visitwise.in/privacy.
Account and data deletion
Users can request account deletion at visitwise.in/account-deletion or by emailing info@visitwise.in.
Deletion may be subject to verification and limited retention for security, fraud prevention, legal compliance, backup integrity, incident handling, or audit logs where needed.
Liability and acceptable use
VisitWise is provided for practice-admin support. To the maximum extent permitted by applicable law, VisitWise is not responsible for clinical decisions, patient outcomes, unpaid dues, failed external services, or inaccurate records entered by the user.
Do not misuse VisitWise, attempt to access another user's data, interfere with the service, reverse engineer the app, or use it for unlawful, harmful, or unauthorized purposes.
Governing law
These terms are governed by the laws of India.
Contact
For terms, support, privacy, or account questions, contact Sthiraa Healthcare Services at info@visitwise.in.